Japanese | English | Sitemap
HOME > Support > After-sales service

After-sales service

1. Request for "Registration of purchased product"
In order to use TRINC products effectively and safely, we would like to ask TRINC users who have been using the products for a long period of time to contact us for "Registration of purchased products".
If the products have been used for a long time, it must be properly maintained. Performance deteriorates due to wear of the ion discharge needle, etc., and the expected effect cannot be obtained. In some cases, the product may break down.
We will follow up so that you can use it in a good condition for a long time by providing appropriate support.
We would appreciate if you could contact us.

*Even if you are using products with the instruction manuals of the former company name "Takayanagi Research Institute Co., Ltd.", please contact us for "Registration of purchased product".
2.If you have questions regarding the products you are using, please contact us.
For example,
"I don't know when I bought it?"
"I don't know where I bought it?"
"I don't know how to use it?"
"I don't know if it works?"
"I don't know the manufacturer name of the product I am using?"
and so on.
We are accepting any questions and advisor specializing in anti-static/dust measures will answer you.
General Inquiry Counter
The static eliminator is a high voltage device!

Precautions for introduction

Since the static eliminator is a high-voltage device, there are many cases where the conventional static eliminator is effective at first but soon becomes ineffective due to electric leakage or poor contact.
In fact, there are quite a lot of cases where people are surprised that "I thought it was working, but it didn't work." Therefore, it is necessary to continuously check the effect after purchase.
We recommend that you pay particular attention to [Durability] when installing.

Phased Array Ionizing”, “No-Blow Ionizing”, “Ion Engine”, “Slight-Air Ionizing” are registered trademark (in Japan) of TRINC Corporation, a forerunner of this field.

• Recruiting
• Demo Center Network
• New Product Information
• Event Information
• Media Information
• Promotion Videos
• Applications

• TRINC Consulting
• TRINC Library
• Static Electricity / Dust Book
• Static Electricity Museum
• Story of Static Electricity

Contact us
• General Inquiry Counter
• Inquiry about product
• Price Inquiry
• Inquiries about distributors
• Online demonstration and disucussion
• Demo Center Visit Reseravation
• Anything Consultation

• Products User Registration
• After-Sales Service

Related Brand

• Facebook
• YouTube